The Condo Owners Association (COA)   

Condo Owners
File your complaint CAO and/or CMRAO 

CAO - Condo Authority of Ontario   

CMRAO - Condo Management Regulatory Authority Ontario

The complaints can be as a result of a number of difficulties with your Board of Directors and/or Property Management.   Your Condo Corporation budget, expenditures, reserve funds, conditions, the process, the Annual General Meeting, the governance, design,  décor and condition of your Condo Building and on a personal light , You can also report items of concern regarding the operations, governance and accountability. 

Condo Owners no longer need to be kept in the dark, there are avenues available for support.  

1)  Harassment and/or bullied, major concerns not addressed etc. report Board of Directors 
2)  Harassment and/or bullied by Property Manager, report to CMRAO



CONDO OWNERS CAN REQUEST RECORDS OF THE CORPORATION AT ANY TIME 

The Board of Directors Must Comply or Corporation is fined for non compliance

1)  Request Records of the Corporation ie all Financials, Minutes of Meeting, AGM Minutes, 

2)  Board's Response to your Request for Records  If the Board refuses your request you may wish to report this to the CAO Condo Authority of Ontario

3)  Agreement to Access Records   Condo Owners can view records and if they wish a paper copy there may be a small charge   

4)  Future Reserve Fund Spending - Note ALL Owners, your Board of Directors must advise Owners 


SPECIAL WEBSITE Information

1)  Land Property Records  
2)  Home and Community 



All Condo Owners in Ontario

Owners can also request General Information of the Corporation and Board of Directors 

1) Request General Information of the Corporation               - Information for Owners about their Corporation 
2) Information on Board of  Directors Certificate Update      - Names and Address of Service for their Board of Directors  
3) New Owners Information Certificate                                   - Information for New Owners about their Corporation


Complete and send the above forms to the "Attention of your Board of Directors" 
In most cases this would be via your Property Manager. 
Please ensure you receive confirmation of receipt.





Become a COA Ambassador of Your Condo  

    


Note:  Changes to the Condo Act

COA is thrilled to work with  (MGCS)  the Ministry of Government and Consumer Services and we are delighted to have Bill 106   "Protecting Condominium Owners Act 2015" and the New Condo Management Services Act, 2015   

(CAO)  Condo Authority of Ontario aims to improve condominium living with mandatory training for Condo Directors and as a resource for disputes 

CMRAO  Condominium Management Regulatory Authority of Ontario regulates Condo Manager and Management firms licensing, education requirements and compliance.    

How to Apply for a COA CHAPTER

Rules and Regulations for Application for Chapters

Select a City or Region in the Province of Ontario.  Each City or Region is divided into Districts to fall in line with the local Politiical structure.   This platform provides strength and political insight into the community and allows the local District of the Chapter of the Condo Owners Association an opportunity to work within the 3 levels of Government to include the local Councillor, MPP and MP.

There are a few steps to qualify with a COA Region and another process to determine eligibibility for the growth of that City or Regions with the local Districts.

Consent and Authorization

The following Application must be submitted to COA Ontario

a) A formal letter of intent to apply for a COA Chapter within Ontario under the COA Ontario umbrella

b) Submit a description of your full understanding of COA Ontario, the local Chapter and the associated geographic area within the District of application

c)  Submit the names of the committee organizing the application to include not less then three condo owners in the district of application with at least one condo owner a member of a Board of Directors of a Condo Corporation owning a condo within the geographically permimeters of the Local Chapter Condo Corporation.  Each application must contain a maximum of five registered condo owners owning a Condo Unit in the Chapter of application and of these (three) applicants must be members of a Board of Directors in the Chapter Location at the time of application.

d)  All members must be prepared to adopt and abide by the Condo Owners Association Ontario and Condo Owners Association Local Chapters Code of Ethics for Directors.  A Copy of the COA Code is attached and outlined as Schedule "A" and all organizing committee must sign their acceptance.

e) Upon review and approval by COA Ontario, permission will be granted to process the application for the Local Chapter approval.

f)  Upon review and approval by Local Chapter, permission will be granted to process application for certification.

g)  At this time, the new Committee representing the local Districts of the new Chapter will be made available for the building of Districts.

h)  The New Chapter will have the name of the "Condo Owners Association under the applicable Chapter and in additional Chapter-Districts as they local districts grow. Approval is provided to allow the usage of the COA logo for each membered structure for COA Chapters and Districts.

g)  COA Ontario will appoint a COA Director to work with the newly appointed Chapter as a mentor in the planning and operations.  It will also be necessary to create a Mentor System for the new District with the Local Associated Chapter.

CHAPTER REQUIREMENTS

a)  The local Chapter will require active participation of all Board Members to create a base of Districts for membership within Local areas as defined by the political ward

b)  The governing Chapter body will maintained of all registered Condo Corporations

c)  Each Local Chapter shall maintain a database of Registered Condo Corporations within their Districts and provide updating to COA Ontario

d)  All COA Ontario and Local Chapters and Districts are not accepted Individual Condo Owners registration at this time

e)  All Condo Owners of Registered Condo Corporations will be eligible to receive all COA Discounts (as advertised and on websites)

f)  The Local Chapter and all associated District(s) are required to establish good business relationships with local retails and commercial outlets

DISTRICT REQUIREMENTS

a)  The local District will require active participation of all Board Members to create a membership of local condominium corporations within their geographic District.

b)  A list will be maintained of all registered Condo Corporations and provided to governing Local Chapter and governing body of COA Ontario.

c)  Each Local District shall maintain a database of Registered Condo Corporations within their District and provide this list to their Local Chapter at the time of registration.

d)  Local Districts and Chapters are not accepted Individual Condo Owners registration at this time

e)  All Condo Owners of Registered Condo Corporations will be eligible to receive all COA Discounts (as advertised and on websites)

f)  The Local District is required to establish good business relationships with local retails and commercial outlets

Please proceed to:   "Getting Started" for all details

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