The Condo Owners Association (COA)   

Condo Owners
File your complaint CAO and/or CMRAO 

CAO - Condo Authority of Ontario   

CMRAO - Condo Management Regulatory Authority Ontario

The complaints can be as a result of a number of difficulties with your Board of Directors and/or Property Management.   Your Condo Corporation budget, expenditures, reserve funds, conditions, the process, the Annual General Meeting, the governance, design,  décor and condition of your Condo Building and on a personal light , You can also report items of concern regarding the operations, governance and accountability. 

Condo Owners no longer need to be kept in the dark, there are avenues available for support.  

1)  Harassment and/or bullied, major concerns not addressed etc. report Board of Directors 
2)  Harassment and/or bullied by Property Manager, report to CMRAO



CONDO OWNERS CAN REQUEST RECORDS OF THE CORPORATION AT ANY TIME 

The Board of Directors Must Comply or Corporation is fined for non compliance

1)  Request Records of the Corporation ie all Financials, Minutes of Meeting, AGM Minutes, 

2)  Board's Response to your Request for Records  If the Board refuses your request you may wish to report this to the CAO Condo Authority of Ontario

3)  Agreement to Access Records   Condo Owners can view records and if they wish a paper copy there may be a small charge   

4)  Future Reserve Fund Spending - Note ALL Owners, your Board of Directors must advise Owners 


SPECIAL WEBSITE Information

1)  Land Property Records  
2)  Home and Community 



All Condo Owners in Ontario

Owners can also request General Information of the Corporation and Board of Directors 

1) Request General Information of the Corporation               - Information for Owners about their Corporation 
2) Information on Board of  Directors Certificate Update      - Names and Address of Service for their Board of Directors  
3) New Owners Information Certificate                                   - Information for New Owners about their Corporation


Complete and send the above forms to the "Attention of your Board of Directors" 
In most cases this would be via your Property Manager. 
Please ensure you receive confirmation of receipt.





Become a COA Ambassador of Your Condo  

    


Note:  Changes to the Condo Act

COA is thrilled to work with  (MGCS)  the Ministry of Government and Consumer Services and we are delighted to have Bill 106   "Protecting Condominium Owners Act 2015" and the New Condo Management Services Act, 2015   

(CAO)  Condo Authority of Ontario aims to improve condominium living with mandatory training for Condo Directors and as a resource for disputes 

CMRAO  Condominium Management Regulatory Authority of Ontario regulates Condo Manager and Management firms licensing, education requirements and compliance.